Pitney Bowes is committed to taking an #InsideFirst look at our talent opportunities. Internal mobility means growth and development. It may be a move from one part of the business to another, from individual contributor to people manager. The #InsideFirst Journey series profiles employees enjoying success in a new role.
What skills and experiences do you feel helped you transition into your new role?
I didn’t follow the usual career path to achieve my current position in Business Intelligence & Analytics. Typically, that would mean starting out as a Business Analyst or Data Base engineer/Data Scientist. Instead, I started my career at Pitney Bowes three and a half years ago as an e-commerce manager responsible for the UK eBay Global Shipping Program. I gained many valuable skills in that role, including using analytical insight to identify threats and opportunities, taking responsibility and utilizing the cross-functional team to motivate and deliver change.
Over the years I’ve worn many hats, including e-commerce consultant, e-commerce manager, project manager, account manager etc. and I think my general experience within e-commerce has given me the flexibility to easily transition from one role to another. Rather than following a specific path to a specific role, I tried to stay general and move laterally within e-commerce to gain the knowledge and skills in different areas that would help me adapt to and position myself for future opportunities.
Before joining Business Intelligence & Analytics, I was contemplating my next move. I chose Business Intelligence as it is an area I am passionate about and felt I can add additional value to the team by bringing in my project management experience and business acumen. As a tech enthusiast, I had the basic skills to analyze data and write queries needed to provide insights needed to manage Global Shipping Program. And I was excited about the chance to gain knowledge and recognized that Business Intelligence would be where I can add the most value to Pitney Bowes and the department while learning and developing valuable new skills.
What do you enjoy most about your new role and/or Pitney Bowes?
One thing I really enjoy about my new role is managing and supporting a great team. The primary focus for me is how we can collectively work together to challenge the status quo both from an internal operational perspective and from an external stakeholder perspective to drive better internal operating procedures as well as better insights to stakeholders.
Tell us about an individual that supported you through this transition.
I was fortunate enough to begin my career with a great manager and mentor Johanna Boller who recently retired. She and I stayed well connected about my career aspirations and where I wanted to be in the next 3 years.
Johanna helped orchestrate meetings with different leaders within the Product and Business Intelligence teams looking for appropriate opportunities. My new manager, Tal Ben-Shahar, VP, BI & Analytics for Commerce Services, had an opening on his team that fit the bill and while on paper, I may have seemed like a long shot, he was willing to take a chance based my broad experience and commitment to the e-commerce field. I hope he feels it is a risk that has paid off!