Meet our Interns: Part 1

The Pitney Bowes Internship Program gives students the opportunity to gain valuable experience and make connections in professional fields they are considering for career paths. At the same time, it provides Pitney Bowes the opportunity to guide and evaluate talent as well as build a pipeline of early in career talent promoting an innovative workforce. Learn more about two of our interns, Samantha and Kristen below! 

Samantha Dies
Internship Title: Data Science Intern
College: Georgetown University
Major: Mathematics and Computer Science
Minor: Spanish

How did you choose Pitney Bowes for an internship?
Pitney Bowes provided me with the unique opportunity to explore a wide variety of Data Science applications, from exploratory data analysis to modeling to simulations, experience working in Scrums, and gain business insights in addition to data skills, putting PB above other companies.

Tell us about your internship. What is your role and what do you do?
My internship has been split into two halves, the first working with SendTech and the second with Commerce Services. On the SendTech side, I’ve been analyzing historical CVS data in order to forecast volume patters and provide insights. I’ve also been analyzing historical SendPro data from other clients in order to build a model that would ultimately be incorporated into the SendPro Mailstation to help clients guarantee delivery. On the Commerce Services side, I’ll be assisting in developing and running simulations in order to maximize operational efficiency.

What advice do you have for future Pitney Bowes intern?
The best advice I could give a future Pitney Bowes intern would be to take advantage of the networking opportunities colleagues are offering. While it is ultimately in the intern’s hands to reach out to colleagues, PB employees make it amply clear that they’re willing to answer questions and get to know us. Even if it won’t be a long-term connection, it’s a great way to learn more about life after college.

What are some skills from your education that you have brought into your internship?
I’ve brought a lot of tangible technical skills from my education including various programming languages and math knowledge, but the two most important things I’ve used have been a willingness to learn and ask questions and how to google effectively. As a math and computer science major, googling is critical due to the vast number of formulas and functions and, while asking questions is key, it’s important to ask questions that can’t be answered in three minutes by a simple search, so you don’t waste everyone’s time…

What is your favorite thing to do outside of the internship?
As you might have been able to tell from my other answers, I’m a big nerd and have been filling my free time with Star Trek (Not Discovery, though…) and reading. On nicer days, I’ve also been spending a lot of time in my neighbor’s pool trying to stay in shape for my next water polo season.

Kristen Novit
Internship Title: Client Success Intern
College: Bentley University
Major: Marketing
Minor: Media Arts & Society

How did you choose Pitney Bowes for an internship?
When considering where I wanted to intern, Pitney Bowes stood out for many reasons. I wanted to experience the culture of a large company, work with an innovative team, and enhance my knowledge of client relationships. I was excited to be in a role that utilizes a data-driven approach to problem-solving and customer engagement, both of which are a testament to Pitney Bowes’ culture. Pitney Bowes’ values and commitment to “doing the right thing the right way” also closely align with my values, and I am proud to work for a company recognized for its work in the Diversity, Equity, and Inclusion space. Additionally, I found the application process to be thoughtful and supportive. I appreciated getting personalized attention from the HR team and liked that my interviewers wanted to get to know me as a person, as well as learn about my skills and experiences.

What are three words you would use to describe Pitney Bowes?
Innovative, Fast-Paced, Customer-Focused

Tell us about your internship. What is your role and what do you do?
As the Client Success Intern, I am working on a variety of projects to support the Client Success Team. I created materials to update processes for Client Success Managers in training, as well as made contributions toward the launch of Client Connect, a portal for Pitney Bowes Clients to connect to our teams. I worked on forecasting returns and delivery package volumes by using historical data and predictive technology to provide accurate reports for Pitney Bowes’ clients, as well. I have been able to work closely with a large retail client to help manage their Borderfree marketing promotions and met with a variety of customers to address their individualized needs.

What advice do you have for future Pitney Bowes intern?
Pitney Bowes is a company thriving in many different businesses, meaning that there is a lot to learn. Before the start of your internship, take the time to learn everything you can about PB’s different offerings. It will lessen the information overload during the first week!

What are some things you have learned from being a virtual intern?
Being a virtual intern was unexpected, yet pleasant, surprise. Transitioning into the company and culture virtually went smoothly thanks to my manager, mentor, and intern team. When working remotely, you develop a sense of self-confidence as you are making decisions and building remote relationships. Even though we were apart, my Pitney Bowes team was always accessible and willing to answer any questions and invest in my development. One of the downsides is missing out on quick conversations that may happen in an office as you’re walking down the hall and getting to know each other. Each communication online has a specific purpose, so it is important to go out of your way to get to know your coworkers.

What is an app you couldn’t live without?
Canva for creativity, Notes for productivity, and TikTok for laughs.

What would be your personal mantra?
“To show up imperfectly but open to change is better than not showing up at all.”

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