Since 2017 Tacit Knowledge is part of Pitney Bowes, a global technology company that provides commerce solutions in the areas of shipping, mailing, data, and e-commerce.
Tacit Knowledge is a software solutions consultancy, specializing in E-commerce, with roots in Silicon Valley. With offices in North America and Europe, we’re a community of like-minded people who craft sustainable software solutions and care about the success of our teammates and clients. Working together, we make technology an enabler for global brands rather than a constraint.
Our business is built on the foundation of attracting, growing and retaining a talented and motivated team. We encourage our employees to speak up, use their initiative and take responsibility.
Problem solvers at heart, we love complex challenges and we’ve never encountered a problem for which we couldn’t find a solution. We leverage our collective experience to deliver optimal results across a broad spectrum of business and technology challenges.
At Tacit Knowledge you will:
•Act as the Subject Matter Expert in the eCommerce domain to facilitate workshops and create high-quality user stories
•Build a strong awareness of client needs and potential opportunities to expand project scope and further enhance business engagement
•Develop artifacts to drive discussion during workshops to ensure that all business needs are captured in requirements.
•Manage the backlog during the implementation phase and guiding clients on scope-creep and change management.
•Contribute during all phases of the development cycle (analysis, design, implementation, testing and deployment).
•Working with Technical Lead to document, define and share detailed business requirements of critical and complex custom-designed, digital commerce applications that use a wide range of the very latest technologies.
•Function independently and within distributed teams.
•Be a project leader when one is needed, including playing the role of Agile Project Manager if required.
•Potential line management of local consultants and business analysts, depending on nature of engagements
•6+ years as eCommerce business analysis experience, either within a consultancy or the online division of an established retailer.
•Experience with Hybris implementation projects.
•Experience working with functional and nonfunctional requirements for software development and/or integration projects.
•Experience with UI/UX research.
•Experience working as a professional consultant. Bonus points if you’ve been the primary point of contact with clients.
•Exceptional presentation, listening, written and verbal communication skills with an ability to hit the ground running at client sites and to rapidly establish rapport with the client.
•Experience of collaborating with remote/offshore development teams.
•Willingness to travel to client sites up to ~50%.
•Strong understanding of capabilities and limitations of programming languages, middleware solutions, application servers and presentation layer tools.
•Familiarity with testing methodologies.
More About Us
Founded in 2002 on the premise that talent and experience are key factors in project success, our approach has been to build a global team of vetted technologists. We’re building award-winning commerce sites and experiences on top of leading software vendors such as SAP-hybris and Adobe Experience Manager.
We are based out of San Francisco, New York, London, Guadalajara, and Chisinau.
Pitney Bowes is an Equal Employment Opportunity/Affirmative Action Employer that values diversity and inclusiveness in the workplace.
W/M/Veterans/Individuals with Disabilities/LGBT are encouraged to apply.
All interested individuals must apply online. Individuals with disabilities who cannot apply via our online application should refer to the alternate application options via our Individuals with Disabilities link.