Privacy Statement
Pitney Bowes Inc.
Last updated: May 9, 2024
Global Applicant Privacy Notice
Welcome to the Pitney Bowes Inc. Careers Site (the “Site”). The Site serves as the centralized career application portal for Pitney Bowes Inc. and its corporate affiliates (collectively, “we”, “us”, or the “Company”). The Company is a global shipping and mailing company that provides technology, logistics and financial services. Because we gather certain types of information about applicants during the recruitment process, we want to help you understand our practices surrounding the collection, use and disclosure of your personal information.
This Privacy Notice addresses the following topics:
Equal Employment Opportunity Statement
The Company is an equal employment opportunity employer. The Company does not discriminate against any applicant or employee on the basis of race, color, sex, religion, national origin, age, veteran or disability status, marital status, sexual orientation, gender identity, political affiliation or any other consideration made unlawful by applicable federal, state, or local laws. The Company prohibits harassment of applicants and employees based on any of these protected categories.
For U.S. Applicants: It is also the Company’s policy to comply with all applicable laws respecting consideration of unemployment status in making hiring decisions. The complies with the Americans with Disabilities Act (“ADA”), the ADA Amendments Act of 2008 (“ADAAA”) and applicable state law and considers reasonable accommodation measures that may be necessary for qualified applicants/employees to perform the essential functions of the job. Hire may be contingent upon a post-offer medical examination, and to skill and agility tests, as appropriate for the position.
Assistance for Disabled Applicants
Alternative methods of applying for employment are available to individuals unable to submit an application through this Site because of a disability. CLICK HERE for information about requesting an accommodation during the application process.
Your Consent
To submit your job application, you will be required to agree to Terms and Conditions displayed on the application, including that:
Scope of This Notice
This Privacy Notice applies only to information collected for recruitment purposes through the Site and from other sources. The other sources might include information that you provide other than through the online application page as well as information obtained, for example, from prior employers, other references, pre-employment screening providers, and educational institutions. This Notice does not apply to any other site or page that we own or operate. Our other sites have their own privacy policies.
Personal Information We Collect About You
If you choose to apply for a position with us, the categories of personal information that we may collect about you through the Site and other sources are listed below. Please remember that you are responsible for providing information that is accurate, complete, and up to date when you disclose information to us during the employment process.
When you apply for a position in the United States or indicate the U.S. as a preferred location when registering your profile, you will have the opportunity to provide information about your protected classification, i.e., gender, race/ethnic origin and/or veteran status in order for us to conduct equal opportunity monitoring. The provision of this information is entirely voluntary. If you decline to provide this information, your application(s) will not be affected in any way. If you do choose to provide this information, you consent to our using it for equal employment opportunity monitoring purposes. This information will be held and stored anonymously and will not be used to evaluate your application for employment and also will not be used to infer any characteristics about you.
Except as described above, we will not request or otherwise collect information about your health, race or ethnic origin, political opinions, religious or philosophical beliefs, trade-union membership, or sexual orientation or your genetic information or biometric information through the on-line application or during the application process unless the law, as an exception, requires us to do so. We, or a third-party background check company under our direction, may check criminal history records for information about convictions, but only if and to the extent permitted by applicable law.
We may collect the categories of personal information listed above from the following sources:
How We May Use Your Personal Information
We will use the information that we collect about you for purposes of the hiring process, including:
Recruiting
If you are not hired for the position for which you initially apply, we may use the information that we collect about you through the recruiting process to evaluate your suitability for future job openings. Based on that evaluation, we may use your personal information to contact you to find out whether you are interested in applying for new job openings.
The Company’s employees involved in the evaluation of your application and, if you are hired, in the administration of your employment relationship with the Company will have access to your personal information on a need–to-know basis.
Lawful Basis for Processing: Where applicable information protection law requires a lawful basis for collecting, using and otherwise processing your personal information, the Company relies on your consent to do so. The processing of your personal information also is necessary for the Company to determine whether to enter into an employment agreement with you. If you do not provide requested information, the Company may not be able to consider you for employment. In addition, the processing of your personal information is necessary for the Company to pursue its legitimate interests in recruiting and hiring suitable personnel.
How We May Disclose Your Personal Information
Company will not sell, lease, or license your personal information to any third party. There are limited circumstances when Company may disclose the personal information we collect about you to third parties, most notably:
Retention Of Your Personal Information
If Company hires you, the information that you submitted through the online application and the information that we collect during the application process will become part of your personnel file and may be used to administer the employment relationship and for related reporting and recordkeeping purposes. Company will retain this information for the entire duration of your employment relationship with the Company and for the period thereafter identified in the Company’s Global Records Retention Schedule, which is available on the Company’s corporate intranet.
Company will retain the information of applicants who are not hired for one year after the hiring decision has been made unless (a) the applicant indicates that we may maintain the information on file until the applicant asks to delete the information, or (b) a shorter or longer retention period is legally required. These records will be retained for our internal recordkeeping and reporting purposes. During that time, we may use your personal information to consider you for positions in addition to the position(s) for which you initially applied. If you wish to withdraw your application from consideration at any time during this retention period, you can do so by (a) indicating your preferences on the relevant account profile/preferences section in your account and/or (b) contact jobsupport@pb.com.
International Transfer of Your Personal Information
If you are applying for a position with us from outside the U.S., the personal information that we collect about you in the recruitment process will be transferred to, and stored on, our servers, located in the U.S., and on servers maintained by our recruitment service provider, [insert name], in the U.S. Authorized employees of the Company and/or affiliated companies at locations outside the United States may have access to your personal information as part of the recruitment process. These employees may use and disclose your personal information only for recruitment purposes and must handle that information in accordance with this Privacy Notice and applicable information protection laws and guidance. The information protection laws where these companies are located may be less stringent than the laws of your home country. Contact details of the Pitney Bowes Inc. corporate group companies that may access your personal information can be found in the Inquiries and Concerns section of this Notice.
Pitney Bowes Inc. and its wholly owned U.S. subsidiaries that receives Personal Information from countries outside of the United States adhere to applicable law and regulations regarding client, partner and employee Personal Information moving across geographical and jurisdictional borders. This includes the use of adequacy decisions, where available, data transfer agreements and model contractual clauses, where available, between our corporate entities, our partners and our clients where required.
If you reside in the European Union (“EU”), Switzerland, or the United Kingdom (“UK”), we have taken steps to ensure an adequate level of protection for your transferred personal information through Standard Contractual Clauses (the “SCCs”) to which Pitney Bowes Inc., its U.S. subsidiaries and its subsidiaries in the EU, Switzerland and the UK are parties. You may obtain a copy of the SCCs by submitting a request to PrivacyDataRequest@pb.com.
Pitney Bowes has self-certified its commitment to comply with the EU-US Data Privacy Framework, the UK Extension to the EU-US DPF (the UK Data Bridge), and the Swiss-U.S. DPF as set forth by the United States Department of Commerce regarding the collection, use, processing, and retention of personal information transferred from the European Union, Switzerland, and the United Kingdom (and Gibraltar) to the United States.
Pitney Bowes has self-certified its commitment to comply with the EU-U.S. DPF Principles and relies on the European Commission’s adequacy decision for the EU-U.S. DPF for such transfers.
Pitney Bowes has self-certified its commitment to comply with the UK Data Bridge and the Swiss-U.S. DPF and relies on the UK Data Bridge or the Swiss-U.S. DPF to receive Personal Information from the United Kingdom (and Gibraltar) or Switzerland, respectively, as applicable.
We have certified to the United States Department of Commerce that we adhere to the DPF Principles with respect to Personal Information. If there is any conflict between the terms in this Privacy Statement and the DPF Principles, the DPF Principles shall govern. To learn more about the DPF program, and to view our certification page, please visit https://www.dataprivacyframework.gov and search for “Pitney Bowes”.
Pitney Bowes is responsible for the processing of Personal Information it receives, under the DPF, and subsequently transfers to a third party acting as an agent on its behalf. Pitney Bowes complies with the DPF Principles for all onward transfers of Personal Information, including the onward transfer liability provisions.
With respect to Personal Information received or transferred pursuant to the DPF, Pitney Bowes is subject to the regulatory enforcement powers of the United States Federal Trade Commission. In certain situations, we may be required to disclose Personal Information in response to lawful requests by public authorities, including to meet national security or law enforcement requirements.
Complaints and Free Dispute Resolution Procedure
In compliance with the EU-U.S. DPF, the UK Data Bridge, and the Swiss-U.S. DPF, Pitney Bowes commits to resolve complaints about your privacy and our collection or use of your personal information. In compliance with the EU-U.S. DPF, the UK Data Bridge, and the Swiss-U.S. DPF, Pitney Bowes commits to cooperate and comply respectively with the advice of the panel established by the EU data protection or supervisory authorities (DP/SAs) and the UK Information Commissioner’s Office (ICO) and the Swiss Federal Data Protection and Information Commissioner (FDPIC) with regard to unresolved DPF complaints concerning our handling of human resources data received in reliance on the EU-U.S. DPF, the UK Data Bridge, and the Swiss-U.S. DPF in the context of the employment or prospective employment relationship. As described more fully below, in the first instance, we try to work with you directly to resolve your complaint. Accordingly, if you believe Pitney Bowes processes your personal information beyond the scope of our DPF certification, you may direct any inquiries or complaints concerning our compliance to us using the contact information below.
Pitney Bowes will respond in a manner consistent with the DPF or applicable law. If you have an unresolved privacy or data use concerns that we have not addressed satisfactorily, please contact the applicable DP/SAs, ICO, or FDPIC for more information or to file a complaint. The services of DP/SAs, ICO, and FDPIC are provided at no cost to you.
If you do not receive timely acknowledgment of your DPF Principles-related complaint from us, or if we have not addressed your DPF-Principles complaint to your satisfaction, under certain conditions, more fully described on the Data Privacy Framework website and in Annex I of the DPF, you may be able to invoke binding arbitration when other dispute resolution procedures have been exhausted. Please contact or visit the DPF Program website at https://www.dataprivacyframework.gov/s/article/How-to-Submit-a-Complaint-Relating-to-a-Participating-Organization-s-Compliance-with-the-DPF-Principles-dpf for more information or to file a complaint. For more information or to file a complaint (free of charge) with our U.S.-based alternative dispute resolution provider, please visit https://www.jamsadr.com/eu-us-data-privacy-framework. The services of the alternative dispute resolution provider are provided at no cost to you.
If you reside in other countries with restrictions on cross-border data transfers, such as Brazil, we rely on your consent for the transfer of your personal information outside your country of residence.
For Japan Only: For international data transfers to the United States, the applicable information with respect to the personal information requirement of the United States can be found here at:
https://www.ppc.go.jp/files/pdf/USA_report.pdf (Federal)
https://www.ppc.go.jp/files/pdf/california_report.pdf (California)
https://www.ppc.go.jp/files/pdf/newyork_report.pdf (New York)
https://www.ppc.go.jp/files/pdf/illinoi_report.pdf (Illinois)
Inquiries and Concerns
Please direct any questions or concerns you may have about this Privacy Notice to: PrivacyDataRequest@pb.com.
We also have an appointed Date Protection Officer to oversee compliance with this Privacy Statement. The contact information for our Data Protection Office is as follows:
Global Data Protection Office
c/o Pitney Bowes Inc.
3001 Summer Street
Stamford, CT 06926-0700
or
Email us @ privacyoffice@pb.com
Please see below for contact information for a Talent Acquisition representative in our Pitney Bowes Career Center, which should be used if you have a question, to request removal of or for any other questions regarding your profile for your specific jurisdiction.
Email us Worldwide@jobsupport@pb.com
United States
Pitney Bowes Inc.
3001 Summer St.
Stamford, Connecticut 06926
Telephone: +1-203-356-6000
Europe, Middle East, Africa
Pitney Bowes Limited
Human Resources
Building 5 Trident Place
Hatfield Business Park
Please see below for contact information for the following countries, which should be used if you have a question, comment or complaint about this Privacy Statement for your specific jurisdiction.
Australia
Contact Us
If you have any questions, or if you believe that we have not complied with our obligations under the Privacy Act (and, in particular, the Australian Privacy Principles), or if you believe that the Personal Information that we hold about you has been compromised in any way, please contact us as described below. We will respond to any question or complaint as soon as possible.
Global Data Protection Office
c/o Pitney Bowes Australia Pty Ltd
Level 1, 68 Waterloo Road, Macquarie Park,
NSW 2113, Australia
or
Email us @ privacymatters.au@pb.com
Telephone: +61 (0)2 9475 3500
If you are dissatisfied with our response, you may direct your complaint to the Office of Australian Information Commissioner by email at enquiries@oaic.gov.au or by telephone at 1300 363 992.
Germany
Contact Us
If you have any questions or concerns about this Privacy Statement, please contact us at:
Global Data Protection Office
c/o Pitney Bowes Germany GmbH
Poststr. 4-6
D-64293 Darmstadt
Or
Email us @ dataenschutzbeauftragter@pb.com
India
Contact us
If you have any questions or concerns about this Privacy Statement, please contact us at:
Global Data Protection Office
c/o Pitney Bowes Software India Pvt. Ltd.
5th Floor, Tower-B, Logix Cyber Park
C 28-29, Sector-62, Noida – 201307
Or email Renu Shekhawat renu.shekhawat@pb.com
Global Data Protection Office @ privacyoffice@pb.com
Japan
Contact Us
If you have any question or concerns about this Privacy Statement, please contact us at:
Pitney Bowes Japan Co., Ltd.
Gotenyama Trust Tower 12F,
4-7-35 Kitashinagawa,
Shinagawa-ku, Tokyo
Call: 03-5657-1200
Or email
Global Data Protection Office @ privacyoffice@pb.com
Mosquito Way
Hatfield
Hertfordshire
AL10 9UJ, UK
Telephone: +44 (0)333 999 4455
Canada
Pitney Bowes Canada
5500 Explorer Drive
Mississauga, ON L4W 5C7
Telephone: 905-219-3000
Australia, Asia Pacific Region
Pitney Bowes Australia PTY Limited
Level 1, 68 Waterloo Road
Macquarie Park, NSW, 2113Telephone: 61-2-9475-3500
Pitney Bowes Inc.
Last updated: May 9, 2024
Global Applicant Privacy Notice
Welcome to the Pitney Bowes Inc. Careers Site (the “Site”). The Site serves as the centralized career application portal for Pitney Bowes Inc. and its corporate affiliates (collectively, “we”, “us”, or the “Company”). The Company is a global shipping and mailing company that provides technology, logistics and financial services. Because we gather certain types of information about applicants during the recruitment process, we want to help you understand our practices surrounding the collection, use and disclosure of your personal information.
This Privacy Notice addresses the following topics:
- Equal Employment Opportunity Statement
- Assistance for Disabled Applicants
- Your Consent
- Scope of This Notice
- Personal Information We Collect About You
- Categories of Sources of Your Personal Information
- How We May Use Your Personal Information
- How We May Disclose Your Personal Information
- Retention of Your Personal Information
- International Transfers of Your Personal Information
- Security For Your Personal Information
- How to Access, Correct, or Delete Personal Information in Your Account
- Jurisdiction-Specific Information
- Changes to this Notice
- Inquiries and Concerns
Equal Employment Opportunity Statement
The Company is an equal employment opportunity employer. The Company does not discriminate against any applicant or employee on the basis of race, color, sex, religion, national origin, age, veteran or disability status, marital status, sexual orientation, gender identity, political affiliation or any other consideration made unlawful by applicable federal, state, or local laws. The Company prohibits harassment of applicants and employees based on any of these protected categories.
For U.S. Applicants: It is also the Company’s policy to comply with all applicable laws respecting consideration of unemployment status in making hiring decisions. The complies with the Americans with Disabilities Act (“ADA”), the ADA Amendments Act of 2008 (“ADAAA”) and applicable state law and considers reasonable accommodation measures that may be necessary for qualified applicants/employees to perform the essential functions of the job. Hire may be contingent upon a post-offer medical examination, and to skill and agility tests, as appropriate for the position.
Assistance for Disabled Applicants
Alternative methods of applying for employment are available to individuals unable to submit an application through this Site because of a disability. CLICK HERE for information about requesting an accommodation during the application process.
Your Consent
To submit your job application, you will be required to agree to Terms and Conditions displayed on the application, including that:
- Our Privacy Notice describes how we collect, use, and share information. Our Privacy Notice also explains data collection and use practices at Pitney Bowes.
- If you choose to apply online for employment with Pitney Bowes or set up a job agent for automatic notifications, you will need to create a profile on our Site. You will always have access to your Personal Information to update and maintain your profile. You may view or modify your profile on this Site. It is, however, solely your responsibility to maintain the confidentiality of your password.
- By registering at Pitney Bowes site(s), you are making known your interest in employment opportunities within the Pitney Bowes enterprise. Your agreement means that you consent to Pitney Bowes collecting, transmitting (including across borders), disclosure, storing, processing, and using of your sensitive and personal data for employment and administrative purposes and for sending you future announcements of new opportunities.
- By submitting your CV/resume to Pitney Bowes, and clicking “I accept,” you are consenting to how we collect, use, and share information as described in our Privacy Notice, and that you have read, reviewed, and accept this Privacy Notice. Your checking the box is your electronic signature. An electronic signature is as legally binding as an ink signature.
- You can email jobsupport@pb.com to request removal of or any questions regarding your profile.
Scope of This Notice
This Privacy Notice applies only to information collected for recruitment purposes through the Site and from other sources. The other sources might include information that you provide other than through the online application page as well as information obtained, for example, from prior employers, other references, pre-employment screening providers, and educational institutions. This Notice does not apply to any other site or page that we own or operate. Our other sites have their own privacy policies.
Personal Information We Collect About You
If you choose to apply for a position with us, the categories of personal information that we may collect about you through the Site and other sources are listed below. Please remember that you are responsible for providing information that is accurate, complete, and up to date when you disclose information to us during the employment process.
- Identifiers: First and last name, postal address, telephone number, e-mail address, Internet Protocol (IP) address, and signature.
- Professional or Employment-Related Information: We may collect your resume and information about your employment history (e.g., dates of employment and last position held), educational history (e.g., degrees earned, certifications obtained), professional licenses and/or certifications, and any information you disclose through your LinkedIn profile.
- Internet or Other Similar Network Activity: We may collect information regarding your interaction with the Site, including through the use of cookies. Please review our Cookies Notice (https://careers.pitneybowes.com/global/en/cookiesettings) to learn about the information we collect automatically using cookies when you visit the Site. If you visit our offices during the recruitment process and use our guest WiFi, we may collect information about that use, such as type of device used and start/stop time.
- Non-Public Education Information: non-public educational information linked, such as information for education verifications.
- Medical information: If the Company conducts a post-offer medical examination or if you request an accommodation in connection with the hiring process, we may collect medical information about you.
- Other Information Submitted With Your Online Application: (a) any personal information submitted as part of your response to our question asking why you chose to apply for a position with the Company; (b) your eligibility to work in the country where you reside; and (c) your salary expectations.
When you apply for a position in the United States or indicate the U.S. as a preferred location when registering your profile, you will have the opportunity to provide information about your protected classification, i.e., gender, race/ethnic origin and/or veteran status in order for us to conduct equal opportunity monitoring. The provision of this information is entirely voluntary. If you decline to provide this information, your application(s) will not be affected in any way. If you do choose to provide this information, you consent to our using it for equal employment opportunity monitoring purposes. This information will be held and stored anonymously and will not be used to evaluate your application for employment and also will not be used to infer any characteristics about you.
Except as described above, we will not request or otherwise collect information about your health, race or ethnic origin, political opinions, religious or philosophical beliefs, trade-union membership, or sexual orientation or your genetic information or biometric information through the on-line application or during the application process unless the law, as an exception, requires us to do so. We, or a third-party background check company under our direction, may check criminal history records for information about convictions, but only if and to the extent permitted by applicable law.
We may collect the categories of personal information listed above from the following sources:
- You, for example, in your job application, forms you fill out for us, assessments you complete, surveys you complete, and any information you provide us during the course of your application and interview process.
- Vendors and service providers, for example, recruiters.
- Third parties, for example, job references, affiliated companies, professional employer organizations or staffing agencies.
- Public internet sources, for example, social media, job boards, public profiles, and other public online sources
- Public records, for example, court records, and credentialing and licensing organizations.
- Automated technologies on Company’s electronic resources, for example, to track logins and activity on Company’s careers page.
- Surveillance/recording technologies installed by Company, for example, video surveillance in common areas of Company facilities, voicemail technologies, webcams, and audio/video recording technologies with consent to the extent required by law.
- Government or administrative agencies, for example, law enforcement or public health authorities.
- Acquired company, if Company acquired your employer, Company might collect personal information from that employer.
How We May Use Your Personal Information
We will use the information that we collect about you for purposes of the hiring process, including:
Recruiting
- To evaluate your qualifications or suitability for employment with Company
- To communicate with you
- To check your references
- To conduct a pre-employment or criminal history background check
- For identification purposes
- For diversity and inclusion purposes where permitted by applicable law
- For recordkeeping purposes
- To demonstrate your agreement to, or acceptance of, documents presented to you, e.g., pre-employment arbitration agreement, acknowledgment of employment application, offer letter
- To evaluate and improve the recruiting process
- To comply with our legal obligations and to defend against administrative charges or legal claims
- To make travel arrangements
- To reimburse travel expenses
- To managed access to the facility
- To issue a security badge
- To maintain security during the visit.
- To monitor your use of the corporate Internet access if you connect to our guest WiFi during a visit to our offices
If you are not hired for the position for which you initially apply, we may use the information that we collect about you through the recruiting process to evaluate your suitability for future job openings. Based on that evaluation, we may use your personal information to contact you to find out whether you are interested in applying for new job openings.
The Company’s employees involved in the evaluation of your application and, if you are hired, in the administration of your employment relationship with the Company will have access to your personal information on a need–to-know basis.
Lawful Basis for Processing: Where applicable information protection law requires a lawful basis for collecting, using and otherwise processing your personal information, the Company relies on your consent to do so. The processing of your personal information also is necessary for the Company to determine whether to enter into an employment agreement with you. If you do not provide requested information, the Company may not be able to consider you for employment. In addition, the processing of your personal information is necessary for the Company to pursue its legitimate interests in recruiting and hiring suitable personnel.
How We May Disclose Your Personal Information
Company will not sell, lease, or license your personal information to any third party. There are limited circumstances when Company may disclose the personal information we collect about you to third parties, most notably:
- Service Providers: With third-party service providers. We may, for example, retain a service provider to host all or portions of this Site, to help maintain and manage our databases, to assist in the recruiting process, or to conduct pre-employment screening. Service providers will be permitted to use your personal information only for the purpose(s) for which it was disclosed to them and in accordance with the Company’s instructions. Service providers generally will be located only in the United States or in the country where you are applying for a position.
- Corporate Affiliates: With affiliated companies, such as grandparent, parent and/or subsidiary corporations, for their recruitment, recordkeeping and/or reporting purposes.
- Required By Law: When required by law, such as when we respond to subpoenas, court orders, legal process, or a discovery request in civil litigation.
- Legal Violations: If we believe that your actions violate applicable law, or threaten the rights, property, or safety of our Company, applicants, or others.
- Corporate Transactions: If we sell some or all of our business, we may disclose all of the information that we have collected about you to a purchaser or, in due diligence, to a potential purchaser, but subject to a confidentiality agreement.
Retention Of Your Personal Information
If Company hires you, the information that you submitted through the online application and the information that we collect during the application process will become part of your personnel file and may be used to administer the employment relationship and for related reporting and recordkeeping purposes. Company will retain this information for the entire duration of your employment relationship with the Company and for the period thereafter identified in the Company’s Global Records Retention Schedule, which is available on the Company’s corporate intranet.
Company will retain the information of applicants who are not hired for one year after the hiring decision has been made unless (a) the applicant indicates that we may maintain the information on file until the applicant asks to delete the information, or (b) a shorter or longer retention period is legally required. These records will be retained for our internal recordkeeping and reporting purposes. During that time, we may use your personal information to consider you for positions in addition to the position(s) for which you initially applied. If you wish to withdraw your application from consideration at any time during this retention period, you can do so by (a) indicating your preferences on the relevant account profile/preferences section in your account and/or (b) contact jobsupport@pb.com.
International Transfer of Your Personal Information
If you are applying for a position with us from outside the U.S., the personal information that we collect about you in the recruitment process will be transferred to, and stored on, our servers, located in the U.S., and on servers maintained by our recruitment service provider, [insert name], in the U.S. Authorized employees of the Company and/or affiliated companies at locations outside the United States may have access to your personal information as part of the recruitment process. These employees may use and disclose your personal information only for recruitment purposes and must handle that information in accordance with this Privacy Notice and applicable information protection laws and guidance. The information protection laws where these companies are located may be less stringent than the laws of your home country. Contact details of the Pitney Bowes Inc. corporate group companies that may access your personal information can be found in the Inquiries and Concerns section of this Notice.
Pitney Bowes Inc. and its wholly owned U.S. subsidiaries that receives Personal Information from countries outside of the United States adhere to applicable law and regulations regarding client, partner and employee Personal Information moving across geographical and jurisdictional borders. This includes the use of adequacy decisions, where available, data transfer agreements and model contractual clauses, where available, between our corporate entities, our partners and our clients where required.
If you reside in the European Union (“EU”), Switzerland, or the United Kingdom (“UK”), we have taken steps to ensure an adequate level of protection for your transferred personal information through Standard Contractual Clauses (the “SCCs”) to which Pitney Bowes Inc., its U.S. subsidiaries and its subsidiaries in the EU, Switzerland and the UK are parties. You may obtain a copy of the SCCs by submitting a request to PrivacyDataRequest@pb.com.
Pitney Bowes has self-certified its commitment to comply with the EU-US Data Privacy Framework, the UK Extension to the EU-US DPF (the UK Data Bridge), and the Swiss-U.S. DPF as set forth by the United States Department of Commerce regarding the collection, use, processing, and retention of personal information transferred from the European Union, Switzerland, and the United Kingdom (and Gibraltar) to the United States.
Pitney Bowes has self-certified its commitment to comply with the EU-U.S. DPF Principles and relies on the European Commission’s adequacy decision for the EU-U.S. DPF for such transfers.
Pitney Bowes has self-certified its commitment to comply with the UK Data Bridge and the Swiss-U.S. DPF and relies on the UK Data Bridge or the Swiss-U.S. DPF to receive Personal Information from the United Kingdom (and Gibraltar) or Switzerland, respectively, as applicable.
We have certified to the United States Department of Commerce that we adhere to the DPF Principles with respect to Personal Information. If there is any conflict between the terms in this Privacy Statement and the DPF Principles, the DPF Principles shall govern. To learn more about the DPF program, and to view our certification page, please visit https://www.dataprivacyframework.gov and search for “Pitney Bowes”.
Pitney Bowes is responsible for the processing of Personal Information it receives, under the DPF, and subsequently transfers to a third party acting as an agent on its behalf. Pitney Bowes complies with the DPF Principles for all onward transfers of Personal Information, including the onward transfer liability provisions.
With respect to Personal Information received or transferred pursuant to the DPF, Pitney Bowes is subject to the regulatory enforcement powers of the United States Federal Trade Commission. In certain situations, we may be required to disclose Personal Information in response to lawful requests by public authorities, including to meet national security or law enforcement requirements.
Complaints and Free Dispute Resolution Procedure
In compliance with the EU-U.S. DPF, the UK Data Bridge, and the Swiss-U.S. DPF, Pitney Bowes commits to resolve complaints about your privacy and our collection or use of your personal information. In compliance with the EU-U.S. DPF, the UK Data Bridge, and the Swiss-U.S. DPF, Pitney Bowes commits to cooperate and comply respectively with the advice of the panel established by the EU data protection or supervisory authorities (DP/SAs) and the UK Information Commissioner’s Office (ICO) and the Swiss Federal Data Protection and Information Commissioner (FDPIC) with regard to unresolved DPF complaints concerning our handling of human resources data received in reliance on the EU-U.S. DPF, the UK Data Bridge, and the Swiss-U.S. DPF in the context of the employment or prospective employment relationship. As described more fully below, in the first instance, we try to work with you directly to resolve your complaint. Accordingly, if you believe Pitney Bowes processes your personal information beyond the scope of our DPF certification, you may direct any inquiries or complaints concerning our compliance to us using the contact information below.
Pitney Bowes will respond in a manner consistent with the DPF or applicable law. If you have an unresolved privacy or data use concerns that we have not addressed satisfactorily, please contact the applicable DP/SAs, ICO, or FDPIC for more information or to file a complaint. The services of DP/SAs, ICO, and FDPIC are provided at no cost to you.
If you do not receive timely acknowledgment of your DPF Principles-related complaint from us, or if we have not addressed your DPF-Principles complaint to your satisfaction, under certain conditions, more fully described on the Data Privacy Framework website and in Annex I of the DPF, you may be able to invoke binding arbitration when other dispute resolution procedures have been exhausted. Please contact or visit the DPF Program website at https://www.dataprivacyframework.gov/s/article/How-to-Submit-a-Complaint-Relating-to-a-Participating-Organization-s-Compliance-with-the-DPF-Principles-dpf for more information or to file a complaint. For more information or to file a complaint (free of charge) with our U.S.-based alternative dispute resolution provider, please visit https://www.jamsadr.com/eu-us-data-privacy-framework. The services of the alternative dispute resolution provider are provided at no cost to you.
If you reside in other countries with restrictions on cross-border data transfers, such as Brazil, we rely on your consent for the transfer of your personal information outside your country of residence.
For Japan Only: For international data transfers to the United States, the applicable information with respect to the personal information requirement of the United States can be found here at:
https://www.ppc.go.jp/files/pdf/USA_report.pdf (Federal)
https://www.ppc.go.jp/files/pdf/california_report.pdf (California)
https://www.ppc.go.jp/files/pdf/newyork_report.pdf (New York)
https://www.ppc.go.jp/files/pdf/illinoi_report.pdf (Illinois)
Inquiries and Concerns
Please direct any questions or concerns you may have about this Privacy Notice to: PrivacyDataRequest@pb.com.
We also have an appointed Date Protection Officer to oversee compliance with this Privacy Statement. The contact information for our Data Protection Office is as follows:
Global Data Protection Office
c/o Pitney Bowes Inc.
3001 Summer Street
Stamford, CT 06926-0700
or
Email us @ privacyoffice@pb.com
Please see below for contact information for a Talent Acquisition representative in our Pitney Bowes Career Center, which should be used if you have a question, to request removal of or for any other questions regarding your profile for your specific jurisdiction.
Email us Worldwide@jobsupport@pb.com
United States
Pitney Bowes Inc.
3001 Summer St.
Stamford, Connecticut 06926
Telephone: +1-203-356-6000
Europe, Middle East, Africa
Pitney Bowes Limited
Human Resources
Building 5 Trident Place
Hatfield Business Park
Please see below for contact information for the following countries, which should be used if you have a question, comment or complaint about this Privacy Statement for your specific jurisdiction.
Australia
Contact Us
If you have any questions, or if you believe that we have not complied with our obligations under the Privacy Act (and, in particular, the Australian Privacy Principles), or if you believe that the Personal Information that we hold about you has been compromised in any way, please contact us as described below. We will respond to any question or complaint as soon as possible.
Global Data Protection Office
c/o Pitney Bowes Australia Pty Ltd
Level 1, 68 Waterloo Road, Macquarie Park,
NSW 2113, Australia
or
Email us @ privacymatters.au@pb.com
Telephone: +61 (0)2 9475 3500
If you are dissatisfied with our response, you may direct your complaint to the Office of Australian Information Commissioner by email at enquiries@oaic.gov.au or by telephone at 1300 363 992.
Germany
Contact Us
If you have any questions or concerns about this Privacy Statement, please contact us at:
Global Data Protection Office
c/o Pitney Bowes Germany GmbH
Poststr. 4-6
D-64293 Darmstadt
Or
Email us @ dataenschutzbeauftragter@pb.com
India
Contact us
If you have any questions or concerns about this Privacy Statement, please contact us at:
Global Data Protection Office
c/o Pitney Bowes Software India Pvt. Ltd.
5th Floor, Tower-B, Logix Cyber Park
C 28-29, Sector-62, Noida – 201307
Or email Renu Shekhawat renu.shekhawat@pb.com
Global Data Protection Office @ privacyoffice@pb.com
Japan
Contact Us
If you have any question or concerns about this Privacy Statement, please contact us at:
Pitney Bowes Japan Co., Ltd.
Gotenyama Trust Tower 12F,
4-7-35 Kitashinagawa,
Shinagawa-ku, Tokyo
Call: 03-5657-1200
Or email
Global Data Protection Office @ privacyoffice@pb.com
Mosquito Way
Hatfield
Hertfordshire
AL10 9UJ, UK
Telephone: +44 (0)333 999 4455
Canada
Pitney Bowes Canada
5500 Explorer Drive
Mississauga, ON L4W 5C7
Telephone: 905-219-3000
Australia, Asia Pacific Region
Pitney Bowes Australia PTY Limited
Level 1, 68 Waterloo Road
Macquarie Park, NSW, 2113Telephone: 61-2-9475-3500